RightNow® Case Study 1
Flexible Inbound Sales System
The challenge - The federal Do Not Call bill had just passed and the company had to replace 800,000 annual outbound telemarketing sales with a new inbound direct mail strategy.
Read More ›Helix Business Solutions is a technology services provider that specializes in creating systems that make companies more profitable. We do this by using technology, industry, and business experience to identify our clients' current and potential competitive advantages and develop systems to efficiently optimize these advantages.
The challenge - The federal Do Not Call bill had just passed and the company had to replace 800,000 annual outbound telemarketing sales with a new inbound direct mail strategy.
Read More ›The challenge - A $1B national commercial sales organization urgently needed to automate their outdated sales process with a robust, scalabale system that could be implemented quickly and without interrupting their sales cycle.
Read More ›"Our national website is a mess and I've just promised the board that we will re-launch it at the beginning of
the year!" announced the president of a $1B+ service company.
The president set a deadline of 60 days to completely transform a static, outdated web presence into a
rich customer experience.